People-First Restaurant Leader & Coach

burgerking; Momence (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency Fund

Discount Program

Cost Estimation Tool

Wellness Program

Pregnancy Planner

Job summary

Burger King in Momence, IL is seeking a Restaurant Supervisor to lead front-line teams, deliver exceptional guest experiences, and balance service quality with financial goals.

You will train new hires, run effective team huddles, coach staff, and ensure consistent operations. This role requires 1–2 years of supervisory experience, strong communication, and flexibility to work all shifts in a fast-paced environment.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—maintains balance between high-quality guest experience and financial goals.
• Welcomes new team members and provides training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors and prepares them for next level.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operations standards are delivered.
• Partners with the Restaurant General Manager to improve guest metrics.
• Reviews sales and scheduling to meet QSC goals.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory and cost controls.

Skills

Guest service

Communication

Conflict resolution

Team leadership

Fast-paced environment

Education

High School Diploma or equivalent

Job description

Burger King in Momence, IL is seeking a Restaurant Supervisor to lead front-line teams, deliver exceptional guest experiences, and balance service quality with financial goals.

You will train new hires, run effective team huddles, coach staff, and ensure consistent operations. This role requires 1–2 years of supervisory experience, strong communication, and flexibility to work all shifts in a fast-paced environment.