People-First Part-Time Customer Support & Office Admin

Hansenspoolandspa; Kenosha (WI); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off

Employee Discount

SEP Retirement Plan

Additional employee benefits and perks

Job summary

Hansen’s Pool & Spa is seeking a friendly, organized and dependable Customer Support & Office Assistant to join our team in Wisconsin. This part-time role focuses on customer communication and general office support, with duties assisting Wellness Product Advisors and management.

The position offers 15-20 hours per week, typically 9:00 AM to 2:00 PM, with schedule established by agreement. Pay is $15-$18 per hour plus benefits and a positive team environment.

Qualifications

• Friendly and professional communication
• Strong organization and attention to detail
• Reliable and dependable
• Comfortable learning new software
• Ability to multitask and stay organized in a busy environment
• Comfortable speaking with customers by phone and in person

Responsibilities

• Respond to customer inquiries by phone, email and text
• Schedule service appointments and other customer appointments as directed by management
• Enter and maintain accurate customer and order information
• Assist Wellness Product Advisors with paperwork, orders, customer information and other administrative tasks
• Assist with service requests, warranty paperwork and customer documentation
• Process customer payments, deposits and other transactions as needed
• Help keep the office and customer records organized
• Assist management and the office team with general administrative tasks and projects

Skills

Customer service

Organizational skills

Attention to detail

Multitasking

Verbal communication

Tools

General office software

Job description

Hansen’s Pool & Spa is seeking a friendly, organized and dependable Customer Support & Office Assistant to join our team in Wisconsin. This part-time role focuses on customer communication and general office support, with duties assisting Wellness Product Advisors and management.

The position offers 15-20 hours per week, typically 9:00 AM to 2:00 PM, with schedule established by agreement. Pay is $15-$18 per hour plus benefits and a positive team environment.