People-First Hospitality Manager, High-Volume Restaurant

Shake Shack; Round Rock (AZ); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Meal discounts

401k match

Paid time off

Parental leave

EAP

Commuter benefits

Growth opportunities

Zusammenfassung

Shake Shack is seeking a Restaurant Manager to lead daily operations in a fast-paced setting, ensuring exceptional guest experiences and smooth team performance. You will train staff, optimize operations, and drive hospitality excellence while upholding brand standards.

Ideal candidates bring 2–3 years of management experience in high-volume venues, strong financial savvy, and a collaborative approach to coaching and development.

Qualifikationen

• 2–3 years of restaurant management experience in a high-volume setting.
• Working knowledge of restaurant operations, including personnel management, planning, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Aufgaben

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Kenntnisse

Restaurant management

Operations knowledge

Leadership

Financial acumen

Food safety

Flexibility

Jobbeschreibung

Shake Shack is seeking a Restaurant Manager to lead daily operations in a fast-paced setting, ensuring exceptional guest experiences and smooth team performance. You will train staff, optimize operations, and drive hospitality excellence while upholding brand standards.

Ideal candidates bring 2–3 years of management experience in high-volume venues, strong financial savvy, and a collaborative approach to coaching and development.