People-First GM: Lead Team, Drive Growth & Service

Jobtome; San Francisco (CA); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with match

Paid time off

Parental leave

Employee assistance program

Pre-tax benefits

Commuter benefits

Flexible spending

Job summary

Shake Shack is seeking a Restaurant General Manager in San Francisco to lead and develop a high-performing team. You will oversee daily operations, ensure top hospitality standards, and drive budgeted profitability through smart inventory, scheduling, and labor cost control.

You will promote brand standards, implement health and safety policies, and foster community engagement while mentoring staff to deliver outstanding guest experiences.

Qualifications

• Minimum 3 years of Restaurant General Management in a high-volume, fast-paced setting.
• Strong knowledge of restaurant operations, including budgeting, purchasing, sanitation, health codes.
• Proven ability to train and develop staff and drive hospitality excellence.
• Demonstrated leadership to coach teams and achieve targets.
• Solid understanding of P&L responsibilities and financial accountability.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial goals by managing budget.
• Maintain top-notch standards of hospitality and operations.
• Drive sales and profits while developing people.
• Implement company policies to promote health and safety compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community.

Skills

Team leadership

Coaching

Inventory management

Budgeting

Health & safety

Hospitality

Payroll

Scheduling

Community outreach

Job description

Shake Shack is seeking a Restaurant General Manager in San Francisco to lead and develop a high-performing team. You will oversee daily operations, ensure top hospitality standards, and drive budgeted profitability through smart inventory, scheduling, and labor cost control.

You will promote brand standards, implement health and safety policies, and foster community engagement while mentoring staff to deliver outstanding guest experiences.