People-First Restaurant GM: Lead, Grow & Profit

Jobtome; New York (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Meal Discounts

Exclusive corporate discounts

Medical, Dental, and Vision Insurance

Paid Time Off

Paid Parental Leave

401k Plan with Company Match

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending Accounts

Job summary

Shake Shack in New York, NY is seeking a seasoned Restaurant General Manager to lead daily operations, coach teams, and uphold top hospitality and safety standards. You will manage inventory, scheduling, and payroll while driving sales and profitability in a fast‑paced environment.

This role requires 3+ years of GM experience in high-volume settings, strong P&L ownership, and a passion for developing people.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high-volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Ability to learn and train others on all Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Skills

Restaurant GM

P&L management

Leadership

Coaching

Operations management

Job description

Shake Shack in New York, NY is seeking a seasoned Restaurant General Manager to lead daily operations, coach teams, and uphold top hospitality and safety standards. You will manage inventory, scheduling, and payroll while driving sales and profitability in a fast‑paced environment.

This role requires 3+ years of GM experience in high-volume settings, strong P&L ownership, and a passion for developing people.