People-First General Manager – Hospitality Leader

Shake Shack; Aquebogue (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly pay and bonuses

Meal discounts

Medical, dental, vision insurance

401k with match

Paid time off

Parental leave

Employee assistance program

Job summary

Shake Shack, a fast-growing hospitality brand in the United States, is seeking a General Manager in a high-volume setting. You will lead, coach and develop a team, oversee inventory, quality and safety protocols, and drive sales to meet profitability goals.

Responsibilities include payroll management, scheduling, and promoting the brand in the local community, with a focus on hospitality and excellence. Flexible hours and a strong leadership mindset are valued.

Qualifications

• Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all aspects of the Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top-notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word-of-mouth and restaurant events

Skills

Leadership

Coaching

Hospitality

P&L

Team motivation

Job description

Shake Shack, a fast-growing hospitality brand in the United States, is seeking a General Manager in a high-volume setting. You will lead, coach and develop a team, oversee inventory, quality and safety protocols, and drive sales to meet profitability goals.

Responsibilities include payroll management, scheduling, and promoting the brand in the local community, with a focus on hospitality and excellence. Flexible hours and a strong leadership mindset are valued.