Assistant General Manager — Hospitality Leader & Profit Driver

Shake Shack; Perrysburg (OH); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

401k plan with match

Paid time off

Parental leave

Health, dental, vision insurance

Pre-tax commuter benefits

Employee assistance program

Job summary

Shake Shack is seeking a Restaurant General Manager to lead and develop a high-performing team in a fast-paced environment. You will oversee operations, budgeting, scheduling, and payroll while maintaining top-tier hospitality and food safety standards.

The GM will drive sales, manage costs, and promote the brand within the local community. The role requires strong leadership, P&L experience, and a willingness to work flexible hours.

Qualifications

• Minimum 3 years of Restaurant General Management in a high-volume environment.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Ability to learn and train others on all Shack operations.
• Demonstrated ability to champion hospitality and motivate team members.
• Strong leadership skills with a focus on coaching and achieving excellence.
• Knowledgeable in all financial aspects of business operations.
• Minimum 3 years of P&L responsibilities.
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Lead, coach and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing budget
• Maintain top‑notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.
• Manage payroll and scheduling
• Promote the brand in the local community through word‑of‑mouth and restaurant events

Skills

Restaurant GM experience

Team leadership

Inventory management

Budgeting

Payroll & scheduling

Food safety knowledge

Job description

Shake Shack is seeking a Restaurant General Manager to lead and develop a high-performing team in a fast-paced environment. You will oversee operations, budgeting, scheduling, and payroll while maintaining top-tier hospitality and food safety standards.

The GM will drive sales, manage costs, and promote the brand within the local community. The role requires strong leadership, P&L experience, and a willingness to work flexible hours.