Hospitality GM: People-First Leadership & Growth

Shake Shack Enterprises, LLC; Calverton (NY); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for… (tr

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability Insu

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Access to Employee Assistance Program

Pre‑Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Pay Range - $65,187.20 - $83,865.60

Job summary

Shake Shack Enterprises, LLC in New York state is seeking a Restaurant General Manager to lead a fast-paced, high‑volume Shack. You will coach teams, manage operations, and ensure quality, safety, and budget performance.

This role emphasizes hospitality, local community engagement, payroll and scheduling oversight, and development of staff in a culture of Enlightened Hospitality. Welcome to a team that values growth and doing things the Shack way.

Qualifications

• Minimum 3 years of Restaurant General Management in a high-volume environment.
• Experience with personnel management, food planning, sanitation and health codes.
• Ability to learn and train others on Shack operations.

Responsibilities

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote health code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through events.

Skills

Restaurant General Management

Leadership

People management

Budgeting / financial planning

Training others

Customer service mindset

Education

Food handler certification, preferred

Job description

Shake Shack Enterprises, LLC in New York state is seeking a Restaurant General Manager to lead a fast-paced, high‑volume Shack. You will coach teams, manage operations, and ensure quality, safety, and budget performance.

This role emphasizes hospitality, local community engagement, payroll and scheduling oversight, and development of staff in a culture of Enlightened Hospitality. Welcome to a team that values growth and doing things the Shack way.