People Experience Concierge — On‑Site Role

Circles North America

Merrimack (NH)

On-site

USD 25,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision insurance
401k with match
15 days PTO
Paid holidays
Sabbatical after five years
HSA/FSA eligibility

Job summary

Circles North America is seeking an Employee Experience Concierge who thrives on helping people and delivering exceptional service. This full-time, on-site role involves researching family trips, writing local restaurant features, hosting promotional events, delivering virtual presentations, and coordinating with onsite leads for upcoming programs.

You will also curate engaging evening activities for associates.

Qualifications

  • 2 years of customer service experience; front desk/concierge or hospitality background preferred.
  • High school diploma or GED required.

Responsibilities

  • Research trips (e.g., Disney World) for a family of four.
  • Write articles about local restaurants.
  • Host an onsite Circles table to promote services.
  • Deliver a virtual presentation on concierge service to a team of 20.
  • Collaborate with onsite leads for upcoming programs.
  • Find fun events for associates in the evening.

Skills

Communication skills
Outgoing personality
Customer service
Relationship building
Tech savvy
Attention to detail
Professional communicator

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Circles North America is seeking an Employee Experience Concierge who thrives on helping people and delivering exceptional service. This full-time, on-site role involves researching family trips, writing local restaurant features, hosting promotional events, delivering virtual presentations, and coordinating with onsite leads for upcoming programs.

You will also curate engaging evening activities for associates.

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