Pensions Field Service Rep — Travel, Education & Benefits

Northwest Administrators, Inc; Seattle (WA); Hybrid; USD 39,151 - 52,982; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid Vacation and Sick Leave

Generous 401(k) plan

Job summary

A leading benefits administration firm in Seattle is hiring a Field Service Representative to provide exceptional customer service and educate benefit plan participants. The position requires a Bachelor’s degree and experience in pensions or HR. Candidates must be willing to travel and possess strong communication skills. This role offers paid training and a comprehensive benefits package including medical, dental, and a generous 401(k) plan.

Qualifications

• Provide superior customer service every day.
• Strong verbal/written communication; able to draft correspondence.
• Previous experience in pensions, benefits and/or Human Resources.

Responsibilities

• Overnight regional travel to answer participant questions.
• Conduct group meetings explaining benefits.
• Communicate with participants regarding their benefit plans.
• Support ongoing benefit documentation.

Skills

Customer service

Communication

Professional judgment

Ability to travel

Education

Bachelor’s degree or equivalent

Tools

MS Office suite

Job description

A leading benefits administration firm in Seattle is hiring a Field Service Representative to provide exceptional customer service and educate benefit plan participants. The position requires a Bachelor’s degree and experience in pensions or HR. Candidates must be willing to travel and possess strong communication skills. This role offers paid training and a comprehensive benefits package including medical, dental, and a generous 401(k) plan.