Benefits CSR - Pension & Health Plans (Contract)

Mindlance; Pittsburgh (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

A national recruiting agency is seeking a Benefits Customer Service Representative to support client pension and health plans. This role requires excellent communication skills, customer service experience, and the ability to work flexibly. Candidates should have strong attention to detail and proficiency in Microsoft Office. The position is based in Pittsburgh, PA, and offers a contract duration of 3+ months. Interested applicants can reach out via phone or email for more details.

Qualifications

• Ability to communicate effectively in English, both verbally and in writing.
• 1-2 years of experience in customer service, 2-3 years preferred.
• Ability to work a flexible schedule of 30-40 hours/week.

Responsibilities

• Provide support for client pension and health plans.
• Respond to customer inquiries with high-level service.
• Document call and case notes accurately.

Skills

Effective communication skills

Problem-solving skills

Attention to detail

Microsoft Office proficiency

Customer service experience

Education

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

A national recruiting agency is seeking a Benefits Customer Service Representative to support client pension and health plans. This role requires excellent communication skills, customer service experience, and the ability to work flexibly. Candidates should have strong attention to detail and proficiency in Microsoft Office. The position is based in Pittsburgh, PA, and offers a contract duration of 3+ months. Interested applicants can reach out via phone or email for more details.