Pension Benefits Support Specialist - Call Center

ATR International; Newark (DE); On-site; USD 27,552 - 34,440; Full time

Job summary

A leading recruiting firm seeks a Technical Recruiter in Newark, DE for a contract role focused on providing customer service related to pension payments. The ideal candidate will have a college degree and possess strong communication skills, organizational abilities, and a customer service orientation. Key responsibilities include handling inbound calls and assisting retirees with inquiries. This position offers competitive pay at $20–$25 per hour, with overtime as necessary.

Qualifications

• College degree required.
• Demonstrated proficiency in Word, Excel, internet, and email.
• Highly motivated self-starter capable of working with little supervision.
• Strong organization and time management skills.
• Ability to function well in a high-volume environment.

Responsibilities

• Receiving inbound calls from retirees.
• Understanding and resolving call requests.
• Assisting retirees with questions about pension payments.
• Sending forms via mail, fax, and email to participants.

Skills

Customer service focus

Communication skills

Organizational skills

Problem solving

Education

College degree

Tools

Word

Excel

Email

Job description

A leading recruiting firm seeks a Technical Recruiter in Newark, DE for a contract role focused on providing customer service related to pension payments. The ideal candidate will have a college degree and possess strong communication skills, organizational abilities, and a customer service orientation. Key responsibilities include handling inbound calls and assisting retirees with inquiries. This position offers competitive pay at $20–$25 per hour, with overtime as necessary.