Pediatrics Patient Services Specialist

Great Lakes Physician Administrative Services LLC; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

Life and disability insurance

Tuition reimbursement $5,250/year

Immediate 401(k) match

40 hours paid volunteer time off

Parental leave up to 12 weeks

Job summary

The South Bend Clinic is seeking a friendly and detail-oriented Front Desk/Registration Clerk for Pediatrics in South Bend, IN. You will greet patients, handle scheduling and registration, collect payments, and maintain accurate records in a fast-paced clinical setting.

Ideal candidates have a high school diploma, strong customer service and phone skills, and the ability to multitask while maintaining patient privacy and a positive experience for every visit.

Qualifications

• High school diploma or equivalent required.
• CPR certification preferred.
• Team player, professional, and comfortable with computers with strong customer service orientation.
• Excellent phone, people and organizational skills.
• Ability to pay attention to detail and multi-task in a fast-paced clinical setting.

Responsibilities

• Greet and welcome patients/guests in person or on the phone professionally and confidentially.
• Use the computer system for patient registration, scheduling and charge posting.
• Direct calls to appropriate staff or service areas with minimal transfers.
• Document thoroughly and in accordance with guidelines.
• Schedule, reschedule, or cancel patient appointments per department protocols.
• Adhere to Service Reimbursement Policies and current coding information.
• Handle cashier duties, collect patient-owed dollars, and balance the cash drawer.
• Support other departments as needed and maintain HIPAA compliance.

Skills

Team player

Customer service

Phone skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

Electronic health records

Job description

The South Bend Clinic is seeking a friendly and detail-oriented Front Desk/Registration Clerk for Pediatrics in South Bend, IN. You will greet patients, handle scheduling and registration, collect payments, and maintain accurate records in a fast-paced clinical setting.

Ideal candidates have a high school diploma, strong customer service and phone skills, and the ability to multitask while maintaining patient privacy and a positive experience for every visit.