Patient Access & Registration Specialist

South Bend Clinic; South Bend, Northern (IN, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Immediate 401(k) match

Volunteer time off (40 hours)

Job summary

The South Bend Clinic is seeking a motivated individual for the Central Scheduling department at 211 N Eddy Street, South Bend, IN. You will support patient scheduling, registration, and front desk activities in a physician-led, community-focused system.

Responsibilities include maintaining accurate data, assisting with phone coverage, and contributing to process improvements. EPIC training is required, with opportunities for growth and comprehensive benefits.

Qualifications

• High school diploma or equivalent required; an associates degree is preferred.
• Excellent interpersonal and written communication skills.
• Experience with front desk, call center, and office applications is preferred.

Responsibilities

• Provide service in accordance with clinic policies and procedures.
• Maintain reliable attendance and adhere to call-in rules for patient safety.
• Interact professionally with staff, patients, and visitors.
• Support registration data standards and ensure data quality.
• Assist with coverage of phones/front desk as needed by department manager.
• Prepare reports and contribute to process improvements.

Skills

Interpersonal skills

Communication

Microsoft Office

Call center

Front desk

Education

High school diploma

Associates degree preferred

Tools

Epic

Job description

The South Bend Clinic is seeking a motivated individual for the Central Scheduling department at 211 N Eddy Street, South Bend, IN. You will support patient scheduling, registration, and front desk activities in a physician-led, community-focused system.

Responsibilities include maintaining accurate data, assisting with phone coverage, and contributing to process improvements. EPIC training is required, with opportunities for growth and comprehensive benefits.