Front Desk & Scheduling Specialist

South Bend Clinic; South Bend, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical coverage

Dental and vision benefits

401(k) match

Tuition reimbursement

Paid time off

Job summary

The South Bend Clinic’s OBGYN department is seeking a friendly front desk representative to greet patients, register visits, schedule appointments, and process payments. You will work in a physician-led, patient-centered team using a clinic software system to maintain accurate records and coordinate care.

Candidates should be customer-service oriented, detail-focused, and proficient with computers. CPR is preferred.

Qualifications

• High school diploma or equivalent required.
• CPR certification preferred.
• Excellent phone and customer service skills.
• Strong organizational and multitasking abilities.
• Comfortable with computers and office software.

Responsibilities

• Greet and welcome patients and guests.
• Register patients and schedule appointments.
• Process charges and manage payments.
• Maintain accurate patient records and documentation.
• Ensure HIPAA compliance and professional communication.

Skills

Customer service

Phone etiquette

Computer skills

Organizational skills

Team player

Education

High school diploma

CPR certification preferred

Tools

Medical office software

Job description

The South Bend Clinic’s OBGYN department is seeking a friendly front desk representative to greet patients, register visits, schedule appointments, and process payments. You will work in a physician-led, patient-centered team using a clinic software system to maintain accurate records and coordinate care.

Candidates should be customer-service oriented, detail-focused, and proficient with computers. CPR is preferred.