Patient Service & Scheduling Specialist

South Bend Clinic; Granger (IN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Healthcare navigation assistance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Adoption/surrogacy benefit

Job summary

The South Bend Clinic in Granger, IN is seeking a Patient Service Representative for Granger Family Medicine to greet patients, register them, and schedule appointments with accuracy. In this role you will manage cashiering, post charges, and balance the cash drawer, while maintaining HIPAA compliance and professional communication with patients, staff, and providers.

Join a physician-led team that emphasizes high-quality, coordinated care and supportive benefits that empower you to grow with

Qualifications

• Greet and assist patients/guests professionally.
• Register patients and schedule appointments accurately.
• Handle cashiering and patient payments per policy.
• Maintain patient records with confidentiality per HIPAA.

Responsibilities

• Greet and welcome patients/guests in person or by phone.
• Schedule, reschedule, and confirm appointments per dept protocols.
• Post charges and balance cash drawer.
• Maintain accurate patient records and confidentiality.
• Communicate with staff and providers effectively.

Skills

Customer service

Phone etiquette

Computer literacy

Multi-tasking

Team player

Professionalism

Education

High school diploma or equivalent

CPR certification preferred

Job description

The South Bend Clinic in Granger, IN is seeking a Patient Service Representative for Granger Family Medicine to greet patients, register them, and schedule appointments with accuracy. In this role you will manage cashiering, post charges, and balance the cash drawer, while maintaining HIPAA compliance and professional communication with patients, staff, and providers.

Join a physician-led team that emphasizes high-quality, coordinated care and supportive benefits that empower you to grow with