Pediatrics Patient Access Representative (Part-Time)

PeaceHealth Corporation; Springfield (OR); On-site; USD 32,000 - 43,000; Part time

Benefits offered by this job

Medical/dental/vision coverage

401k plan with employer match

Paid time off

Life and disability insurance

Education reimbursement

Wellness program & EAP

Job summary

PeaceHealth is seeking a Patient Access Representative – Pediatrics in Oregon for a part-time 0.80 FTE daytime position. The role coordinates scheduling, insurance verification and pre-certification, serving as a liaison between clinics and patients to ensure smooth visits.

The ideal candidate will have a high school diploma (or equivalent), at least 1 year of medical office or customer service experience, and familiarity with Microsoft Office.

Qualifications

• High School Diploma Preferred or equivalent.
• Minimum of 1 year Medical office or related customer service experience.
• Experience with Microsoft Office applications (Word, Excel, Outlook) preferred.

Responsibilities

• Pre-registers/registers patients with accurate demographics and financial data.
• Collects patient balances, co-pays, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met; obtains prior authorizations/referrals as needed.
• Responds to customer inquiries and assists with departmental coverage.
• Manages daily appointment schedules and reminders; contacts referrals.
• May transport patients using escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Medical Terminology

CPT/ICD-10 coding

Insurance process knowledge

Conflict resolution

Time management

Customer service

Interpersonal skills

Education

High school diploma or equivalent

1 year medical office or customer service experience

Microsoft Office experience (Word, Excel, Outlook)

Tools

Microsoft Office

Job description

PeaceHealth is seeking a Patient Access Representative – Pediatrics in Oregon for a part-time 0.80 FTE daytime position. The role coordinates scheduling, insurance verification and pre-certification, serving as a liaison between clinics and patients to ensure smooth visits.

The ideal candidate will have a high school diploma (or equivalent), at least 1 year of medical office or customer service experience, and familiarity with Microsoft Office.