Rheumatology Patient Access Specialist (Part-Time)

PeaceHealth Corporation; Vancouver (WA); On-site; USD 32,000 - 43,000; Part time

Job summary

PeaceHealth is seeking a Patient Access Representative for Rheumatology on a part-time, 0.70 FTE, day shift. The role involves pre-registering patients, verifying insurance, and coordinating with scheduling and pre-certification teams to support smooth patient visits.

Responsibilities include collecting payments, confirming coverage, obtaining prior authorizations, answering inquiries, and maintaining accurate demographics.

Qualifications

• Minimum of 1 year medical office or related customer service experience.
• Medical terminology and CPT/ICD-10 knowledge preferred.
• Strong time management to meet deadlines and handle multiple tasks.
• Ability to manage conflict effectively and professionally.

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances, co-payments, co-insurance, or other payments.
• Verifies coverage and obtains prior authorizations or referrals as appropriate.
• Responds to customer inquiries and assists with departmental coverage as needed.
• Manages daily appointment schedules and reminders for referrals.

Skills

Medical terminology

CPT/ICD-10 coding knowledge

Insurance process knowledge

Conflict management

Customer service

Education

High School Diploma preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PeaceHealth is seeking a Patient Access Representative for Rheumatology on a part-time, 0.70 FTE, day shift. The role involves pre-registering patients, verifying insurance, and coordinating with scheduling and pre-certification teams to support smooth patient visits.

Responsibilities include collecting payments, confirming coverage, obtaining prior authorizations, answering inquiries, and maintaining accurate demographics.