Pediatric Surgery Office Operations Lead

Faculty Physicians Inc.; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Job summary

Faculty Physicians Inc. is seeking an experienced administrator to coordinate and direct administrative support for the office. The role includes supervising clerical staff, ensuring policy compliance, and maintaining reports for daily operations.

The candidate should have a Bachelor's degree and 3–5 years of related experience, with strong typing, organizational, and MS Office skills to support management and confidential information handling in a fast-paced environment.

Qualifications

• Bachelor's degree from four-year college or university required.
• Three to five years related experience and/or training or equivalent combination of education and experience.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Working knowledge of software used by department (MS Office).
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook).
• Excellent interpersonal skills.
• Knowledge of general customer service practices.
• Attention to detail.
• Self-starter and ability to work independently in a dynamic environment.

Responsibilities

• Oversees and creates daily office operations to ensure and create efficient productive operation.
• Assists in developing and implementing short- and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Helps establish deadlines for work assignment and completion.
• Identifies, analyzes, and resolves work problems in a timely manner to ensure that issues do not escalate and/or disrupt office operation.
• Assists in the recruiting, hiring, orientation, development, and evaluation of clerical staff.
• Oversees office payroll and leave records to insure compliance with all policies and procedures and compliance with state and federal guidelines.
• Oversees and approves office supply inventory to eliminate waste, ensures mail is opened and processed; offices opened/closed according to procedures.

Skills

Excellent interpersonal skills

Attention to detail

Self-starter

Excellent organization skills

Accurate typing & data entry

Education

Bachelor's degree from four-year college or university

Three to five years related experience and/or training

Tools

MS Office (Word/Excel/PowerPoint/Outlook)

Internet research tools

Job description

Faculty Physicians Inc. is seeking an experienced administrator to coordinate and direct administrative support for the office. The role includes supervising clerical staff, ensuring policy compliance, and maintaining reports for daily operations.

The candidate should have a Bachelor's degree and 3–5 years of related experience, with strong typing, organizational, and MS Office skills to support management and confidential information handling in a fast-paced environment.