Clinic Operations & Scheduling Lead

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Children's Healthcare of Atlanta is seeking an experienced administrative professional to coordinate physician practice operations and provide essential support to management of the clinic. The role focuses on efficient operations and safe, quality patient care.

The ideal candidate has at least two years in office management, knowledge of medical terminology and EMR systems, and a track record of strong communication, organization, and customer service.

Qualifications

• Two years of experience in administrative or office management role.
• Bachelor's degree in business, healthcare, or related field.
• Knowledge of medical terminology.
• Administrative experience in healthcare or physician practice setting.
• Knowledge of electronic medical records.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Reviews, seeks information and timely response for provider/customer support such as EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions; improves processes.
• Coordinates office supplies and equipment maintenance for the practice.
• Participates in process improvement initiatives to achieve practice goals.
• Creates standard and adhoc departmental reports from multiple sources.
• Supports revenue cycle tasks such as insurance verification, authorization, coding, charge entry, queues and denials reduction.
• Assists with coordinating meetings, conferences, and events as required.
• Maintains provider and resource schedules.

Skills

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

Typing 45 wpm

Education

Associates degree

High school diploma with 3 yrs exp

Tools

Microsoft Office

EPIC / EMR

Windows applications

Job description

Children's Healthcare of Atlanta is seeking an experienced administrative professional to coordinate physician practice operations and provide essential support to management of the clinic. The role focuses on efficient operations and safe, quality patient care.

The ideal candidate has at least two years in office management, knowledge of medical terminology and EMR systems, and a track record of strong communication, organization, and customer service.