Pediatric Surgery Office Operations Lead

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc. is seeking an experienced administrator to coordinate and direct office operations, supporting management with advanced administrative tasks and supervising clerical staff.

The role requires a bachelor’s degree and 3–5 years of related experience, with strong MS Office skills and the ability to handle confidential information in a fast-paced environment.

Qualifications

• Bachelor's degree from a four-year college or university.
• Three to five years related experience and/or training; or equivalent combination.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Working knowledge of software used by department.
• Advanced proficiency in MS Office (Word/Excel/PowerPoint/Outlook).
• Working knowledge of internet research tools.
• Excellent interpersonal skills.
• Knowledge of general customer service practices.
• Attention to details.
• Self-starter and ability to work independently in a dynamic and rapidly changing environment.

Responsibilities

• Oversees and creates daily office operations to ensure efficient productive operation.
• Assists in developing and implementing short- and long-term work plans and objectives for clerical functions.
• Assists in understanding/implementing clinic policies and procedures.
• Develops guidelines for prioritizing work activities and staffing.
• Helps establish deadlines for work assignment and completion.
• Identifies and resolves work problems to avoid disruption of office operations.
• Participates in recruiting, hiring, orientation, development, and evaluation of clerical staff.
• Oversees office payroll and leave records to ensure compliance with policies and guidelines.
• Oversees and approves office supply inventory and mail processing.

Skills

Typing

Data entry

Organizational skills

Interpersonal skills

Customer service

Attention to detail

Self-motivation

Education

Bachelor's degree

3–5 years related experience

Tools

MS Office

Internet research tools

Job description

University of Maryland Faculty Physician’s Inc. is seeking an experienced administrator to coordinate and direct office operations, supporting management with advanced administrative tasks and supervising clerical staff.

The role requires a bachelor’s degree and 3–5 years of related experience, with strong MS Office skills and the ability to handle confidential information in a fast-paced environment.