Pediatric Practice Support Specialist

UnitedHealth Group; Chelmsford (MA); On-site; Confidential; Full time

Benefits offered by this job

PTO & Holidays

Medical plan options

Dental & Vision

Life & AD&D Insurance

401(k)

Education reimbursement

Employee discounts

EAP

Voluntary Benefits

Job summary

UnitedHealth Group in Chelmsford, MA is seeking a Practice Support Assistant for Pediatrics to support the medical team with onboarding, scheduling, data collection, and various administrative tasks to ensure efficient clinic operations.

You will deliver excellent customer service, manage appointments, assist with check-in/out, and collaborate with supervisors on coverage and workflow. The role follows a weekday schedule with hours that may vary and includes a full benefits package.

Qualifications

• High School Diploma or GED required.
• At least 1 year of healthcare or medical office experience.
• Pediatric experience and proficiency with MS Office preferred.

Responsibilities

• Assist with onboarding and training of support staff.
• Manage complex scheduling and patient outreach.
• Handle data collection, reporting, and follow-up.
• Support check-in/out and patient flow in Pediatrics.
• Participate in quality improvement projects.

Skills

Healthcare experience

Customer service

Scheduling software

EMR systems (Epic)

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group in Chelmsford, MA is seeking a Practice Support Assistant for Pediatrics to support the medical team with onboarding, scheduling, data collection, and various administrative tasks to ensure efficient clinic operations.

You will deliver excellent customer service, manage appointments, assist with check-in/out, and collaborate with supervisors on coverage and workflow. The role follows a weekday schedule with hours that may vary and includes a full benefits package.