Pediatric Practice Operations Coordinator

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 52,000 - 72,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an Administrative Associate to coordinate physician practice operations and provide a range of administrative support to management of the physician practice or clinic. Proactively supports efforts that ensure efficient operations and the delivery of safe and quality patient care.

The role requires at least two years of experience in administrative or office management, knowledge of EMR systems, and strong communication skills.

Qualifications

• Two years of experience in administrative or office management role.
• Knowledge of electronic medical records (EMR).
• Knowledge of medical terminology.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions.
• Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice.

Skills

Communication

Typing 45 wpm

Microsoft Office

Customer service

Education

Associates degree or 3 years related physician practice experience

Bachelor’s degree in business, healthcare, or related field

Knowledge of medical terminology

Job description

Children’s Healthcare of Atlanta is seeking an Administrative Associate to coordinate physician practice operations and provide a range of administrative support to management of the physician practice or clinic. Proactively supports efforts that ensure efficient operations and the delivery of safe and quality patient care.

The role requires at least two years of experience in administrative or office management, knowledge of EMR systems, and strong communication skills.