Healthcare Practice Operations Coordinator — Improve Patient Care

Children's Healthcare of Atlanta Inc.; Atlanta (GA); Presencial; USD 30.000 - 39.000; Jornada completa

Descripción de la vacante

Children’s Healthcare of Atlanta coordinates physician practice operations and provides administrative support to management of the physician practice or clinic. The role proactively supports efforts that ensure efficient operations and safe, high-quality patient care.

Requires two years of experience in an administrative or office management role and a background in healthcare or physician practice settings, with knowledge of EMR systems and Microsoft Office.

Formación

• Two years of experience in administrative or office management role
• Bachelor’s degree in business, healthcare, or related field
• Knowledge of medical terminology
• Administrative experience in healthcare or physician practice setting
• Knowledge of electronic medical records

Responsabilidades

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Conocimientos

Verbal communication

Written communication

Organizational skills

Customer service

Interpersonal skills

Typing speed 45 wpm

Microsoft Office

Educación

Associates degree or high school diploma with 3 years physician practice experience

Bachelor’s degree in business, healthcare, or related field

Herramientas

EPIC

Microsoft Office Suite

Descripción del empleo

Children’s Healthcare of Atlanta coordinates physician practice operations and provides administrative support to management of the physician practice or clinic. The role proactively supports efforts that ensure efficient operations and safe, high-quality patient care.

Requires two years of experience in an administrative or office management role and a background in healthcare or physician practice settings, with knowledge of EMR systems and Microsoft Office.