Healthcare Practice Operations Specialist

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an administrator to coordinate physician practice operations and provide a range of support to management of the physician practice or clinic. You will help ensure efficient operations and contribute to safe, high-quality patient care.

Two years of related administrative or office management experience are required, with a preferred Bachelor’s in business/healthcare.

Qualifications

• Two years of experience in administrative or office management role.
• Bachelor’s degree in business, healthcare, or related field.
• Knowledge of medical terminology.
• Administrative experience in healthcare or physician practice setting.
• Knowledge of electronic medical records.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Maintains provider and resource schedules and supports processes for resource management and revenue cycle functions.

Skills

Verbal/written communication

Organizational skills

Customer service

Interpersonal skills

Typing 45 wpm

Education

Bachelor’s degree in business, healthcare, or related field

Associates degree or high school diploma with 3 years related physician practice experience

Tools

Microsoft Office

Windows-based applications

Job description

Children’s Healthcare of Atlanta is seeking an administrator to coordinate physician practice operations and provide a range of support to management of the physician practice or clinic. You will help ensure efficient operations and contribute to safe, high-quality patient care.

Two years of related administrative or office management experience are required, with a preferred Bachelor’s in business/healthcare.