Pediatric Patient Services Specialist

Advocate Health; Park Ridge (NJ); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

PTO

Health insurance

FSA (Flexible Spending Accounts)

Parental leave

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health is seeking a Patient Service Representative for Advocate Children’s Hospital in Park Ridge. This full-time role supports scheduling, registration, billing, and medical records, ensuring accurate data entry and compassionate patient service.

You’ll handle calls, assist clinical staff, and help maximize revenues at the point of service. The position offers a 40-hour work week with varied start times, occasional Saturday shifts, and an evening shift once per week, with a

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide patient services and scheduling support.
• Ensure accurate billing information and collect at time of service.
• Maintain accurate medical records and assist clinical staff.

Skills

Customer service experience

Difficult callers

Education

High school diploma or equivalent

Job description

Advocate Health is seeking a Patient Service Representative for Advocate Children’s Hospital in Park Ridge. This full-time role supports scheduling, registration, billing, and medical records, ensuring accurate data entry and compassionate patient service.

You’ll handle calls, assist clinical staff, and help maximize revenues at the point of service. The position offers a 40-hour work week with varied start times, occasional Saturday shifts, and an evening shift once per week, with a