Pediatric Patient Services & Scheduling Specialist

Families First Pediatrics; Riverton (UT); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive compensation package

Health, dental, and vision insurance

Retirement savings plan

Paid time off and holidays

A supportive and positive team/nursery

Zusammenfassung

Families First Pediatrics is seeking a Patient Services Representative to join our Patient Navigation Center in Riverton, UT. You will manage inbound communications, verify insurance, collect payments, and schedule follow-ups to ensure smooth patient flow and accessibility.

The role requires strong communication, teamwork, and data entry skills, with a preference for bilingual applicants and prior dental or call-center experience. Full-time, weekday schedule, supportive team environment.

Qualifikationen

• High School Diploma or equivalent.
• Professional verbal communication skills and excellent interpersonal skills.
• Ability to build rapport with patients, parents, doctors, and team members.
• Denticon experience preferred.
• Call-Center or dental experience preferred.
• Bi-lingual preferred.

Aufgaben

• Answer calls, texts, address inquiries, and route to the appropriate staff.
• Verify patient insurance for accurate billing and reduced financial burdens.
• Collect payments, provide receipts, and assist with billing inquiries.
• Update patient information, including personal and insurance details.
• Proactively schedule follow-up appointments for convenient care access.

Kenntnisse

Verbal communication

Interpersonal skills

Rapport building

Bi-lingual

Call-Center or dental experience

Denticon experience

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Office

Denticon

Jobbeschreibung

Families First Pediatrics is seeking a Patient Services Representative to join our Patient Navigation Center in Riverton, UT. You will manage inbound communications, verify insurance, collect payments, and schedule follow-ups to ensure smooth patient flow and accessibility.

The role requires strong communication, teamwork, and data entry skills, with a preference for bilingual applicants and prior dental or call-center experience. Full-time, weekday schedule, supportive team environment.