Contract Patient Services Representative- Pediatric

Experis; New York (NY); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Opportunity to work in a dynamic healthcare environment

Gain experience in patient services and clinic operations

Collaborate with healthcare professionals

Enhance skills in customer service

Company recognized for diversity and ethical practices

Job summary

A leading healthcare provider is seeking a Contract Patient Services Representative - Pediatric in New York, NY. The role involves customer service at a dental clinic, supporting daily operations and patient care. Ideal candidates will have strong communication skills and prior experience in healthcare settings. This position offers the chance to work in a dynamic environment and grow within the organization.

Qualifications

• Experience in a healthcare or pediatric setting preferred.
• Ability to triage emergencies effectively.
• Proficiency in maintaining accurate records.

Responsibilities

• Provide first level customer service to patients.
• Monitor daily clinic operations and adherence to guidelines.
• Schedule follow-up examinations and handle inquiries.

Skills

Customer service experience

Communication skills

Organizational skills

Attention to detail

Interpersonal skills

Job description

Our client, a leading healthcare provider, is seeking a Contract Patient Services Representative - Pediatric to join their team. As a Patient Services Representative, you will be part of the Patient Services Department supporting the dental clinic. The ideal candidate will have excellent communication skills, strong organizational abilities, and a compassionate approach to patient care which will align successfully in the organization.

Job Title: Contract Patient Services Representative - Pediatric

Location: New York, NY

Pay Range: $28 - $30 per hour

What's the Job?

• Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties.
• Monitor daily clinic operations, ensuring adherence to established guidelines.
• Assign and review work of student and/or casual employees engaged in routine tasks.
• Schedule follow-up examinations and arrange for substitute patients as cancellations occur.
• Handle inquiries requiring additional investigation and/or specialized knowledge.

What's Needed?

• Experience in a customer service role, preferably in a healthcare or pediatric setting.
• Strong organizational skills and attention to detail.
• Ability to triage emergencies effectively.
• Excellent communication and interpersonal skills.
• Proficiency in maintaining accurate records and files.

What's in it for me?

• Opportunity to work in a dynamic healthcare environment.
• Gain valuable experience in patient services and clinic operations.
• Collaborate with a dedicated team of healthcare professionals.
• Enhance your skills in customer service and patient care.
• Be part of a company recognized for its commitment to diversity and ethical practices.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!