Pediatric Patient Services & Scheduling Specialist

Montgomery College; Hundred Oaks (AL); On-site; USD 38,000 - 47,000; Full time

Job summary

Vanderbilt Health’s CHOC Univ Peds Non-Clinical department at One Hundred Oaks seeks an administrative support specialist to assist patients before, during or after appointments. You will manage the reception area, verify insurance, schedule appointments and guide patients with care and courtesy.

The role emphasizes HIPAA compliance, accurate data entry, and effective communication to ensure smooth clinic operations and high-quality patient experiences.

Qualifications

• Certifications: Work Experience: Relevant Work Experience Experience Level: Less than 1 year Education: High School Diploma or GED

Responsibilities

• Conducts patient check-in and check-out.
• Manages reception area and welcome tablets.
• Schedules appointments and communicates with patients.
• Obtains and loads insurance verification; resolves payer issues.
• Ensures HIPAA, consent and billing forms meet requirements.

Skills

Customer Service

Patient Scheduling

HIPAA Compliance

Communication

Job description

Vanderbilt Health’s CHOC Univ Peds Non-Clinical department at One Hundred Oaks seeks an administrative support specialist to assist patients before, during or after appointments. You will manage the reception area, verify insurance, schedule appointments and guide patients with care and courtesy.

The role emphasizes HIPAA compliance, accurate data entry, and effective communication to ensure smooth clinic operations and high-quality patient experiences.