Pediatric Patient Services Rep - Float Pool

Children's Hospital Los Angeles; Los Angeles (CA); On-site; USD 48,000 - 54,000; Full time

Job summary

Children's Hospital Los Angeles is seeking an Ambulatory Float Pool - Patient Services Rep I in Los Angeles. You will help maintain smooth outpatient flow, assist patients and families, handle registrations, scheduling, check-in/out, collect co-pays, and relay messages to ambulatory clinics.

Required: high school diploma or GED and at least 2 years of customer service experience. Bilingual in English/Spanish preferred.

Qualifications

• 2+ years of customer service experience.
• Excellent interpersonal and telephone skills.
• Willingness to travel to CHLA clinics (all locations).
• High school diploma or GED required.
• Bilingual in English/Spanish preferred.

Responsibilities

• Register patients and assist with check-in/out procedures.
• Schedule appointments and verify patient information.
• Collect patient co-pays or deductibles and relay messages to clinics.

Skills

Customer service

Interpersonal communication

Telephone etiquette

Bilingual English/Spanish

Education

High school diploma or GED

Job description

Children's Hospital Los Angeles is seeking an Ambulatory Float Pool - Patient Services Rep I in Los Angeles. You will help maintain smooth outpatient flow, assist patients and families, handle registrations, scheduling, check-in/out, collect co-pays, and relay messages to ambulatory clinics.

Required: high school diploma or GED and at least 2 years of customer service experience. Bilingual in English/Spanish preferred.