Pediatric Patient Services Coordinator

City of Hope; Dallas (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

US Oncology Network is seeking a diligent Patient Services Coordinator to join our team at the Texas Oncology clinic in Dallas. You will be the first point of contact for patients, supporting check-in, scheduling, and insurance information while maintaining confidentiality and a welcoming environment.

The role includes handling calls, assisting with paperwork, collecting co-pays, and coordinating with clinical staff.

Qualifications

• The candidate has a high school diploma or equivalent and experience in office reception.
• Proficiency with computer systems and Microsoft Office is required.
• Completion of required e-learning courses within 90 days of starting is necessary.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Register and schedule patient appointments efficiently and accurately.
• Answer and direct incoming calls and relay messages to clinical staff.
• Assist with check-in/check-out, collect co-pays, and update demographics and insurance info.
• Provide general administrative support and maintain lobby area.

Skills

Reception experience

Office software proficiency

Customer service

Time management

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

US Oncology Network is seeking a diligent Patient Services Coordinator to join our team at the Texas Oncology clinic in Dallas. You will be the first point of contact for patients, supporting check-in, scheduling, and insurance information while maintaining confidentiality and a welcoming environment.

The role includes handling calls, assisting with paperwork, collecting co-pays, and coordinating with clinical staff.