Patient Services Coordinator | Front Desk & Care Coordination

US Oncology Inc.; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in San Antonio. This full-time role greets patients, schedules appointments, collects co-pays, and routes calls with professionalism and confidentiality.

Level 1, 2 or Sr based on experience. You will support front desk operations, maintain patient records, and help ensure smooth patient flow in a busy clinic environment.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems including Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of starting.
• 18+ months front medical office receptionist experience with insurance forms & scheduling is a plus.
• 5 years front medical office receptionist experience preferred for Sr level.

Responsibilities

• Greets patients and visitors in a prompt, courteous, professional manner.
• Checks in patients, updates demographics and insurance information.
• Collects co-pays and balances, provides receipts.
• Answers routine questions and routes messages to staff.
• Schedules returning appointments and provides appointment details.
• Notifies staff of cancellations and reschedules.
• Maintains lobby area and office supplies.
• Maintains patient confidentiality and HIPAA compliance.
• Performs other duties as assigned.

Skills

Receptionist experience

MS Office proficiency

E-learning completion within 90 days

High school diploma equivalent

Education

High school diploma or equivalent

Front medical office receptionist experience (18+ months)

Front medical office receptionist experience (5 years)

Tools

Scheduling software

Job description

The US Oncology Network is seeking a Patient Services Coordinator for Texas Oncology in San Antonio. This full-time role greets patients, schedules appointments, collects co-pays, and routes calls with professionalism and confidentiality.

Level 1, 2 or Sr based on experience. You will support front desk operations, maintain patient records, and help ensure smooth patient flow in a busy clinic environment.