Bilingual Pediatric Patient Services Coordinator

US Oncology Inc.; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

US Oncology Network in Dallas, TX is seeking a Patient Services Coordinator for the Texas Oncology clinic at 7777 Forest Lane. The role involves greeting patients, scheduling appointments, handling calls, collecting demographics and insurance information, collecting co-pays, and ensuring HIPAA compliance.

The job supports a pediatric team, with Spanish speakers encouraged to apply, and offers a dynamic, patient-centered environment.

Qualifications

• High school diploma or equivalent is required.
• Receptionist or office experience is preferred.
• Proficiency with computer systems and Microsoft Office is required.
• Completion of required e-learning courses within 90 days of starting.

Responsibilities

• Greet and welcome patients and families; register and schedule appointments.
• Answer, screen, and route incoming calls; relay messages to clinical staff.
• Collect and verify demographics, insurance information, and co-pays.
• Provide appointment details and directions to patients; reschedule as needed.
• Maintain confidentiality per HIPAA and company policies.

Skills

Receptionist experience

Medical office experience

Scheduling software

MS Office

E-learning completion

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Office

Job description

US Oncology Network in Dallas, TX is seeking a Patient Services Coordinator for the Texas Oncology clinic at 7777 Forest Lane. The role involves greeting patients, scheduling appointments, handling calls, collecting demographics and insurance information, collecting co-pays, and ensuring HIPAA compliance.

The job supports a pediatric team, with Spanish speakers encouraged to apply, and offers a dynamic, patient-centered environment.