Patient Coordinator

Ivy Health; Sterling Heights (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Holidays

CEU reimbursement

Job summary

Ivy Health in Sterling Heights, MI is seeking a Patient Coordinator to be the first point of contact for patients and to deliver a welcoming and organized clinic experience. The role supports front office tasks such as patient registration, scheduling, and record keeping.

This full-time position offers $18-21 per hour and opportunities to grow within a company recognized for exceptional workplace culture. You will work with a multidisciplinary team dedicated to high-quality care across pediatric

Qualifications

• 2+ years of administrative experience in healthcare.
• Proficiency with MS Office (Excel, Word, Outlook).
• Strong time management in a fast-paced clinic.
• Customer-focused with high-quality patient service.
• Adaptable with fluctuating workloads.

Responsibilities

• Handle patient registration and scheduling.
• Maintain accurate patient records.
• Coordinate between patients and clinical team.
• Provide excellent customer service to patients and families.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multi-tasking

Patient service

Adaptability

Self-motivated

Eagerness to learn

Quality of care

Tools

Excel

Word

Outlook

Job description

State of Location:MichiganPosition Summary:The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.Job Description:Location: Sterling Heights, MI (Peds)Full-Time$18-21/hrJoin Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.Why Choose Ivy Health?Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.Exceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Empowering Values: Live by values that prioritize teamwork, growth, and serving others.Incentives Galore: Benefits (start within 30 days): Medical, dental, vision, and pet insurancePaid parental leave, short- and long-term disabilityEmployee Assistance Program (EAP) + discount programComplimentary therapy services401(k) with company matchUp to 20 PTO days, 6 holidays, 2 CEU days, and CEU reimbursement annuallyPosition Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com