Pediatric Outpatient Rehab Assistant (PT/OT)

Children's Wisconsin; Delafield (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Children's Wisconsin in Delafield is seeking a patient care assistant to support clinicians in the Delafield Clinic. You will assist with patient care, prepare supplies, and help with rooming and scheduling to improve the patient experience.

You will manage daily appointment flow, keep treatment areas cleaned, stock supplies, ensure safety standards, and coordinate with therapy and clinical teams. Strong communication and confidentiality are essential; BLS certification is required.

Qualifications

• High School graduate or GED/HSED preferred.
• Previous experience in a pediatric healthcare environment preferred or relevant education.
• BLS-Basic Life Support Healthcare Provider required.

Responsibilities

• Assists with patient care responsibilities as directed by the clinician.
• Assists with rooming and in-clinic check out and scheduling to enhance patient experience.
• Monitors the daily schedule including appointments, no-shows, cancellations, bump list and wait list.
• Inventories, orders and ensures supplies and equipment are adequate; stocks department rooms.
• Maintains a clean, organized and safe environment in all treatment areas; ensures proper storage per standards.
• Cleans treatment areas, equipment and materials after each session in collaboration with therapists.
• Ensures expiration dates and refrigerator temperatures are monitored and addressed as needed.
• Works with clinical engineering to maintain missing equipment reports.
• Collects and delivers instruments to sterile processing or food services as required.
• Greets patients and families with confidentiality and privacy in mind.
• Manages phone calls and documents information to support clinic operations.

Skills

Patient care

Rooming patients

Scheduling

Telephone etiquette

Confidentiality

Education

High School diploma or GED/HSED

Job description

Children's Wisconsin in Delafield is seeking a patient care assistant to support clinicians in the Delafield Clinic. You will assist with patient care, prepare supplies, and help with rooming and scheduling to improve the patient experience.

You will manage daily appointment flow, keep treatment areas cleaned, stock supplies, ensure safety standards, and coordinate with therapy and clinical teams. Strong communication and confidentiality are essential; BLS certification is required.