Ambulatory Care Team Assistant

Children's Wisconsin; Milwaukee (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Children's Wisconsin in Milwaukee is seeking a Care Team Assistant for Multidisciplinary and Collaborative Care Clinics. The role provides clerical and clinical support for assigned clinics, handling scheduling, phone calls, in-baskets, and helping maintain clinic flow to support patient care.

The ideal candidate will have a high school diploma or GED, at least 1 year of healthcare experience, strong data entry and communication skills, and the ability to work cooperatively with providers and

Qualifications

• High school graduate or GED or HSED required.
• 1+ years related healthcare experience preferred.
• Proficient data entry with accuracy and speed.
• Ability to use Microsoft Office and clinic information systems.
• Excellent interpersonal and customer service skills.
• Strong organizational and prioritizing abilities in a fast-paced environment.

Responsibilities

• Assist clinical team with clinic prep, paperwork, and referrals.
• Communicate with patients and families with excellent service while maintaining confidentiality.
• Support clinic flow by monitoring patient locations and wait times.
• Schedule patient appointments and tests using the scheduling system.
• Coordinate scheduling calls from Central Scheduling and assist with inter-department communication.
• Maintain a clean, safe work environment and manage supplies.
• Assist with insurance pre-authorizations and related processes.

Skills

Data entry

Interpersonal communication

Organizational skills

Customer service

Microsoft Office

Medical office terminology

Team collaboration

Education

HS diploma or GED

Associate degree preferred

Bachelor's degree preferred

Tools

EMR systems

Microsoft Office

Job description

Children's Wisconsin in Milwaukee is seeking a Care Team Assistant for Multidisciplinary and Collaborative Care Clinics. The role provides clerical and clinical support for assigned clinics, handling scheduling, phone calls, in-baskets, and helping maintain clinic flow to support patient care.

The ideal candidate will have a high school diploma or GED, at least 1 year of healthcare experience, strong data entry and communication skills, and the ability to work cooperatively with providers and