Outpatient PT/OT Rehab Assistant - Full-time

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Children's Wisconsin in Milwaukee seeks a patient care support role dedicated to the health and well-being of children. You will assist clinicians, help with rooming, scheduling, and daily clinic operations while maintaining a clean and organized environment across treatment areas.

Preferred candidates have a High School diploma or GED/HSED and prior pediatric healthcare exposure. BLS certification is required, and the position offers a weekday evening schedule, with a commitment to diversity

Qualifications

• High School diploma or GED/HSED preferred.

Responsibilities

• Assists with patient care related responsibilities as directed by the clinician, including preparing supplies/materials for treatment sessions and physically assisting when patients have a physical, communication, or behavioral need.
• Assists with rooming and performs in-clinic check out and scheduling to enhance patient experience.
• Monitors the daily schedule including management of daily appointments, no-shows, cancelled appointments, bump list appointments, and waitlist.
• Inventories, orders and ensures adequate quantity of supplies and equipment for the department.
• Orders supplies for routine care as requested by clinicians and leaders.
• Stocks department rooms.
• Maintains a clean, organized and safe environment within all treatment areas.
• Ensures hallways are free of equipment and supplies.
• Ensures supplies are stored in compliance with Joint Commission standards.
• Cleans treatment areas, equipment, and materials/toys after each session in collaboration with therapists.
• Monitors expiration dates and refrigerator temperatures and takes action as needed.
• Collaborates with clinical engineering to maintain missing equipment reports.
• Collects and ensures delivery of instruments to sterile processing or food services.
• Greets patients and families in a welcoming manner, ensuring confidentiality and privacy.
• Manages telephone calls and documents information to support clinic operations.

Education

High School diploma or GED/HSED

Job description

At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day

Essential Functions

• Assists with patient care related responsibilities as directed by the clinician, including but not limited to preparing supplies/materials for treatment sessions and physically assisting when patients have a physical, communication, or behavioral need.
• Assists with rooming and performs in-clinic check out and scheduling to enhance patient experience.
• Monitors the daily schedule which includes, but is not limited to, management of daily appointments, no-shows, cancelled appointments, bump list appointments, and appointments on the wait list.
• Inventories, orders and ensures that the quantity of supplies and equipment is adequate based the department needs.
• Orders supplies for routine care as requested by clinicians and leaders.
• Stocks department rooms.
• Maintains a clean, organized and safe environment within all treatment areas.
• Ensures that hallways are free of equipment and supplies.
• Ensures that supplies are stored in compliance with the Joint Commission standards.
• Cleans treatment areas, equipment, and treatment materials/toys after each session in collaboration with therapists.
• Ensures compliance of expiration dates and refrigerator temperatures and takes action to remedy the situation if needed.
• Responsible for working with clinical engineering department at maintaining missing equipment report.
• Collects and ensures delivery of instruments and equipment to sterile processing or food services department.
• Greets patient and family in a welcoming manner, ensuring confidentiality and privacy.
• Manages telephone calls and documents information appropriately as needed to support the Clinic Coordinator and clinic operations.

Education:

• Education: High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) preferred.

Experience:

• Experience: Previous experience in a pediatric healthcare environment preferred or relevant education.

Licenses and Certifications:

• Licenses and Certifications: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required.

Schedule:

Schedule: Mon-Thurs 10:30am-7:00pm and Fri 8:30am-5:00pm.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council Dedicated solely to the health and well-being of children We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best.