Outpatient PT/OT Rehab Assistant - Full-time

Children's Wisconsin; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Wisconsin is a nationally recognized health system dedicated to the health and well-being of children. We seek individuals who will help us deliver high-quality pediatric care in a supportive clinic setting.

The role includes assisting clinicians with patient care, managing rooming and scheduling, and maintaining organized, clean treatment areas in compliance with safety standards. A High School diploma or GED is preferred, with BLS certification required.

Qualifications

• High School diploma or GED preferred.
• Experience in a pediatric healthcare environment preferred.
• BLS certification required.

Responsibilities

• Assist with patient care tasks directed by clinicians, including preparing supplies for treatment sessions.
• Assist with rooming and clinic check-out and scheduling to enhance patient experience.
• Monitor daily schedules, including appointments, no-shows, cancellations, and waitlist.

Skills

Patient care support

Scheduling

Communication

Attention to detail

Multi-tasking

Education

High School diploma or GED

Tools

Job description

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Essential Functions

• Assists with patient care related responsibilities as directed by the clinician, including but not limited to preparing supplies/materials for treatment sessions and physically assisting when patients have a physical, communication, or behavioral need.
• Assists with rooming and performs in-clinic check out and scheduling to enhance patient experience.
• Monitors the daily schedule which includes, but is not limited to, management of daily appointments, no-shows, cancelled appointments, bump list appointments, and appointments on the wait list.
• Inventories, orders and ensures that the quantity of supplies and equipment is adequate based the department needs. Orders supplies for routine care as requested by clinicians and leaders. Stocks department rooms.
• Maintains a clean, organized and safe environment within all treatment areas. Ensures that hallways are free of equipment and supplies. Ensures that supplies are stored in compliance with the Joint Commission standards.
• Cleans treatment areas, equipment, and treatment materials/toys after each session in collaboration with therapists.
• Ensures compliance of expiration dates and refrigerator temperatures and takes action to remedy the situation if needed.
• Responsible for working with clinical engineering department at maintaining missing equipment report.
• Collects and ensures delivery of instruments and equipment to sterile processing or food services department.
• Greets patient and family in a welcoming manner, ensuring confidentiality and privacy.
• Manages telephone calls and documents information appropriately as needed to support the Clinic Coordinator and clinic operations.

Education:

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) preferred.

Experience:

• Previous experience in a pediatric healthcare environment preferred or relevant education.

Licenses and Certifications:

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

Schedule:

• Mon-Thurs 10:30am-7:00pm and Fri 8:30am-5:00pm.

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council