Pediatric Health Unit Coordinator — Patient Care Support

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Children's Wisconsin, a nationally recognized pediatric health system in Milwaukee, seeks a Health Unit Coordinator to provide clerical and receptionist support in patient care areas. You will help facilitate communication that keeps care teams informed and enhances family experience.

Under supervision, you will coordinate front-desk tasks, manage information flow, and participate in orientation and team initiatives while maintaining confidentiality and patient satisfaction.

Qualifications

• High School diploma or GED or HSED, or equivalent experience.
• Previous clerical experience required.
• Health unit coordinator program or healthcare office experience preferred.
• Knowledge of medical terminology preferred.
• Knowledge of computer and keyboard, Microsoft Windows and basic word processing skills and willingness to learn more technology as the need arises.
• Customer service and interpersonal skills necessary to gather and share information with physicians, patients, visitors, families, and team members in a courteous and confidential manner increasing patient satisfaction.
• Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
• Ability to sit for periods of time and walk when assisting with errands, to carry supplies, move equipment on wheels, and to transport patients in wheelchairs and cribs.

Responsibilities

• Provide clerical and receptionist support for patient care areas under general supervision.
• Facilitate communication that supports patient care.
• Demonstrate organization-wide core competencies in daily tasks.
• Coordinate front-desk activities and information flow to support care teams and families.

Skills

Customer service

Interpersonal skills

Organizational skills

Prioritization

Communication

Medical terminology

Education

High school diploma / GED / HSED

Tools

Microsoft Windows

Basic word processing

Job description

Children's Wisconsin, a nationally recognized pediatric health system in Milwaukee, seeks a Health Unit Coordinator to provide clerical and receptionist support in patient care areas. You will help facilitate communication that keeps care teams informed and enhances family experience.

Under supervision, you will coordinate front-desk tasks, manage information flow, and participate in orientation and team initiatives while maintaining confidentiality and patient satisfaction.