Health Unit Coordinator - Pediatric Medical/Surgical

UW Health; Madison (WI); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Parental leave

Adoption assistance

Tuition benefits

Referral program

Flexible schedules

Job summary

UW Health is seeking a Health Unit Coordinator to support the American Family Children's Hospital in Madison, WI. The role involves managing unit operations, coordinating patient admissions and discharges, and maintaining electronic health records with a high level of attention to detail.

A warm, welcoming atmosphere for patients and families is emphasized. The position is part-time (0.90 FTE) with a mix of 8- and 12-hour shifts, including evenings and weekends.

Qualifications

• High School Diploma required.
• 1 year of experience in a medical or customer service environment.
• 1 year of experience in a medical environment preferred.

Responsibilities

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff.
• Collaborate with the clinical team to coordinate patient admissions, transfers, and discharges.
• Maintain accurate electronic health records and perform clerical duties.

Skills

Customer service

Phone etiquette

Medical environment

Education

High School Diploma

Job description

Work Schedule:

Part-time, 0.90 FTE, 36 hours per week. This is a day/evening position. Candidates will work a mix of (8) eight, and (12) twelve-hour shifts. Shifts will vary from: 7a-7:30pm, 11am-11:30pm, 7am-3:30pm, and 3pm-11:30pm. Weekend rotation required. Hours may vary based on operational needs of department. You will work at American Family Children's Hospital in Madison, WI.

Be part of something remarkable.

Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.

We are seeking a Health Unit Coordinator (HUC) to:

• Manage and facilitate the day-to-day operations of a unit.
• Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
• Utilize excellent communication and organizational skills to support patient care.
• Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
• Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• High School Diploma Required

Work Experience

• 1 year of experience in a medical or customer service environment or experience of a similar nature Required
• 1 year of experience in a medical environment Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

American Family Children's Hospital

in Madison, Wisconsin-also a Magnet-designated facility-provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyon