Health Unit Coordinator- PM, Part-time

CHS Children's Hospital and Health System, Inc.; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Children's Wisconsin, a nationally recognized pediatric health system in Milwaukee, seeks a Health Unit Coordinator to provide clerical and receptionist support in patient care areas. You will help facilitate communication that keeps care teams informed and enhances family experience.

Under supervision, you will coordinate front-desk tasks, manage information flow, and participate in orientation and team initiatives while maintaining confidentiality and patient satisfaction.

Qualifications

• High School diploma or GED or HSED, or equivalent experience.
• Previous clerical experience required.
• Health unit coordinator program or healthcare office experience preferred.
• Knowledge of medical terminology preferred.
• Knowledge of computer and keyboard, Microsoft Windows and basic word processing skills and willingness to learn more technology as the need arises.
• Customer service and interpersonal skills necessary to gather and share information with physicians, patients, visitors, families, and team members in a courteous and confidential manner increasing patient satisfaction.
• Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
• Ability to sit for periods of time and walk when assisting with errands, to carry supplies, move equipment on wheels, and to transport patients in wheelchairs and cribs.

Responsibilities

• Provide clerical and receptionist support for patient care areas under general supervision.
• Facilitate communication that supports patient care.
• Demonstrate organization-wide core competencies in daily tasks.
• Coordinate front-desk activities and information flow to support care teams and families.

Skills

Customer service

Interpersonal skills

Organizational skills

Prioritization

Communication

Medical terminology

Education

High school diploma / GED / HSED

Tools

Microsoft Windows

Basic word processing

Job description

At Children's Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Schedule Details

PM Shift: 1500-2300 with weekend and holiday requirement 48 hours/bi-weekly pay period

Under general supervision and according to established policies and procedures, the health unit coordinator (HUC) provides clerical and receptionist support for patient care areas. Facilitates communication that supports patient care. Demonstrates effective behaviors as outlined in the organization-wide core competencies.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• High School diploma or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED), or equivalent experience required.
• Previous clerical experience required.
• Completion of a health unit coordinator program or other healthcare office experience preferred.
• Knowledge of medical terminology preferred.
• Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and willingness to learn more technology as the need arises.
• Customer service and interpersonal skills necessary to gather and share information with physicians, patients, visitors, families, and team members in a courteous and confidential manner increasing patient satisfaction.
• Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously.
• Ability to sit for periods of time and walk when assisting with errands, to carry supplies, move equipment on wheels, and to transport patients in wheelchairs and cribs.

Orientation: If hired attendance will be required the first week at a New Hire Welcome day on Monday from 9a-4p. There are 3 days of central care partner orientation from 8a-4:30p on Tuesday, Wed and Thursday that first week. We prefer participation in all the sessions, but at minimum, the Thursday session is mandatory.

West 12 - Medical Unit West 12 is a 24-bed acute care unit. Nurses on this unit care for medical patients. Some of the main populations include: infants with diagnoses such as fever, rule out sepsis, hyperbilirubinemia, failure to thrive, dehydration, and bronchiolitis; and children of all ages with respiratory illnesses such as asthma, pneumonia, croup, and pertussis.

Children's Wisconsin is an equal opportunity / affirmative action employer.

We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: Dedicated solely to the health and well-being of children

We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.