Pediatric Health Unit Concierge & Coordinator

Children's Wisconsin; Milwaukee (WI); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

New Hire Welcome Day

Orientation Sessions

Job summary

Children’s Wisconsin in Milwaukee is seeking a Health Unit Coordinator for the Cardiac Pediatric Critical Care Unit. The role supports front-desk and patient care activities, coordinating with clinical teams to ensure timely admissions, discharges, and smooth bed transitions.

The schedule includes two 12-hour day shifts weekly with weekend/holiday rotation. New hire orientation sessions are required during the first week, with several days of scheduled orientation.

Qualifications

• High school diploma or equivalent required; healthcare clerical training or experience preferred
• Strong communication, organization, and multitasking skills
• Basic computer proficiency; familiarity with medical terminology a plus

Responsibilities

• Communication & Customer Service: Welcome patients and visitors, manage secure unit access, answer calls, and relay information while maintaining confidentiality
• Patient Care Support: Maintain patient records, process admissions/discharges, coordinate with clinical staff, assist families with information
• Patient Flow Coordination: Collaborate with nursing and support departments to manage bed availability and room readiness
• Clerical Operations: Data entry, filing, supply management, equipment upkeep, and general office tasks

Skills

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer proficiency

Medical terminology familiarity

Job description

Children’s Wisconsin in Milwaukee is seeking a Health Unit Coordinator for the Cardiac Pediatric Critical Care Unit. The role supports front-desk and patient care activities, coordinating with clinical teams to ensure timely admissions, discharges, and smooth bed transitions.

The schedule includes two 12-hour day shifts weekly with weekend/holiday rotation. New hire orientation sessions are required during the first week, with several days of scheduled orientation.