Pediatric Front Desk Specialist | Scheduling & Patient Care

Nuvia Medical; Boca Raton (FL); Vor Ort; USD 33.000 - 42.000; Vollzeit

Zusammenfassung

Nuvia Medical Pediatrics in Boca Raton, FL seeks a Front Desk Assistant to join our patient-centered team. You will handle check-in/check-out, appointment scheduling, insurance verification (including Medicaid), and accurate patient documentation to ensure smooth clinic operations.

The role requires a high school diploma, at least 1 year in a healthcare front desk or medical office, strong interpersonal skills, and proficiency with EHR systems.

Qualifikationen

• High school diploma or equivalent required.
• Minimum of 1 year of experience in a healthcare front desk or medical office role.
• Knowledge of medical office procedures, scheduling, and insurance verification.
• Experience working with Medicaid populations.
• Bilingual English/Spanish strongly preferred.
• Strong interpersonal, communication, and organizational skills.
• Proficiency with electronic health record systems and basic computer applications.

Aufgaben

• Greet and check in patients in a courteous, professional, and welcoming manner.
• Schedule appointments and manage clinic calendars to support efficient patient flow and provider productivity.
• Answer phones, respond to patient inquiries, and route calls appropriately.
• Verify insurance eligibility, including Medicaid, and collect co-payments as required.
• Maintain accurate and up-to-date patient demographic and insurance information in the electronic health record (EHR).
• Ensure compliance with HIPAA, payer requirements, and internal documentation standards.
• Support administrative functions such as correspondence, records requests, referrals, and reporting.
• Coordinate patient follow-up appointments and referrals as directed.
• Collaborate with clinical and administrative team members to support efficient clinic operations.
• Provide excellent customer service to patients and families, fostering a respectful and patient-centered environment.

Kenntnisse

Healthcare front desk experience

Bilingual English/Spanish

EHR proficiency

Phone & customer service

Ausbildung

High school diploma or equivalent

Tools

EHR systems

Jobbeschreibung

Nuvia Medical Pediatrics in Boca Raton, FL seeks a Front Desk Assistant to join our patient-centered team. You will handle check-in/check-out, appointment scheduling, insurance verification (including Medicaid), and accurate patient documentation to ensure smooth clinic operations.

The role requires a high school diploma, at least 1 year in a healthcare front desk or medical office, strong interpersonal skills, and proficiency with EHR systems.