Pediatric Front Desk & Scheduling Specialist

Vitana Pediatric & Orthodontic Partners; Plantation (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Vitana Pediatric & Orthodontic Partners in Plantation, FL is seeking a Pediatric Front Desk Coordinator to deliver an exceptional patient experience. You will manage the front office, support scheduling and administrative tasks, and help ensure a smooth daily flow.

Responsibilities include greeting patients, checking in and out, scheduling appointments, answering phones, verifying insurance, collecting payments, maintaining records, coordinating with the clinical team, and keeping the front area

Qualifications

• Prior dental or medical front office experience preferred (pediatric experience a plus).
• Experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic understanding of insurance verification and scheduling preferred.
• High attention to detail and organization.

Responsabilités

• Greet patients and families with a warm, friendly, and professional demeanor.
• Check patients in and out efficiently while maintaining accuracy.
• Schedule appointments and manage the daily schedule to optimize patient flow.
• Answer phones, respond to inquiries, and assist with patient needs.
• Verify insurance eligibility and update patient information.
• Collect payments, co-pays, and balances.
• Maintain accurate patient records and documentation.
• Coordinate with clinical team to ensure smooth transitions between front and back office.
• Manage appointment confirmations and follow-ups.
• Support overall office organization and cleanliness of the front area.

Connaissances

Front office experience

Customer service

Communication

Multitasking

Outils

Dentrix

Eaglesoft

Open Dental

Description du poste

Vitana Pediatric & Orthodontic Partners in Plantation, FL is seeking a Pediatric Front Desk Coordinator to deliver an exceptional patient experience. You will manage the front office, support scheduling and administrative tasks, and help ensure a smooth daily flow.

Responsibilities include greeting patients, checking in and out, scheduling appointments, answering phones, verifying insurance, collecting payments, maintaining records, coordinating with the clinical team, and keeping the front area