Pediatric Front Desk Specialist

Premier Physician Support Services; Boca Raton (FL); Vor Ort; USD 16.000 - 20.000; Vollzeit

Zusammenfassung

Nuvia Medical Pediatrics in Boca Raton is seeking a Front Desk Assistant to be the first point of contact for patients and visitors. The role includes patient check-in/out, appointment scheduling, insurance verification (including Medicaid), and accurate documentation in the EHR.

This full-time, on-site position requires a high school diploma and at least 1 year in healthcare front desk or customer service.

Qualifikationen

• High school diploma or equivalent required.
• Minimum 1 year of healthcare front desk or medical office experience preferred.
• Bilingual English/Spanish strongly preferred; Medicaid knowledge helpful.

Aufgaben

• Greet and check in patients; manage check-out.
• Schedule appointments and manage clinic calendars.
• Answer phones and route patient inquiries.
• Verify insurance eligibility, including Medicaid, and collect co-payments.
• Maintain patient demographics in the EHR.
• Ensure HIPAA compliance and accurate documentation.
• Coordinate referrals and follow-up appointments.
• Support administrative tasks and reporting.
• Collaborate with clinical staff for smooth operations.
• Provide excellent customer service and patient-centered care.

Kenntnisse

Bilingual English/Spanish

Scheduling & insurance verification

EHR proficiency

Customer service

Ausbildung

High school diploma or equivalent

Tools

Electronic Health Records (EHR) software

Jobbeschreibung

Nuvia Medical Pediatrics in Boca Raton is seeking a Front Desk Assistant to be the first point of contact for patients and visitors. The role includes patient check-in/out, appointment scheduling, insurance verification (including Medicaid), and accurate documentation in the EHR.

This full-time, on-site position requires a high school diploma and at least 1 year in healthcare front desk or customer service.