Pediatric Front Desk & Scheduling Specialist

Pediatrica; Florida; Hybrid; USD 42,000 - 52,000; Full time

Job summary

Pediatrica in New York seeks a motivated front office assistant to support the office manager and providers. You will handle phones, scheduling, data entry, and chart preparation, contributing to smooth daily operations and accurate patient records.

The role requires the ability to manage high call volumes, collect payments, and maintain organized files in a confidential EMR environment. Join a team focused on accessible pediatric care and patient service excellence.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of experience in a medical office, front office or scheduling.

Responsibilities

• Answer and screen high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures according to policies.
• Check-in and check-out patients; verify registration information.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds; inform patients of unpaid balances.
• File records in patient charts in EMR; prepare and scan documents.
• Transcribe letters and create forms as needed.
• Maintain confidential files and organize front office and supplies.
• Perform related duties as directed.

Skills

Phone etiquette

Data entry

Microsoft Office

Customer service

Scheduling

Organizational skills

Verbal communication

Education

High school diploma or GED

Tools

Excel

Email

EMR

Job description

Pediatrica in New York seeks a motivated front office assistant to support the office manager and providers. You will handle phones, scheduling, data entry, and chart preparation, contributing to smooth daily operations and accurate patient records.

The role requires the ability to manage high call volumes, collect payments, and maintain organized files in a confidential EMR environment. Join a team focused on accessible pediatric care and patient service excellence.