Pediatric Front Desk Specialist for First Class Experience

PM Pediatric Care; Town of Maryland (NY); On-site; USD 23,000 - 39,000; Full time

Job summary

PM Pediatric Care is seeking a Front Desk Associate to warmly welcome families and efficiently manage patient registrations. You will greet families, answer questions, coordinate with the medical team, ensure HIPAA compliance, and keep accurate records for a first-class experience.

Proficiency with Microsoft Office, strong communication, and the ability to multitask in a fast-paced healthcare environment are essential. This is a full-time on-site role in New York.

Qualifications

• Team player capable of functioning in a fast-paced environment.
• Excellent customer service and telephone skills.
• Strong verbal and written communication abilities.
• Superior time management and organizational skills.
• Ability to adapt to shifting demands and multi-task.

Responsibilities

• Greets families professionally in person and on the phone.
• Answers patient/family questions and seeks guidance as needed.
• Coordinates escalations for timely resolutions.
• Maintains patient accounts and HIPAA compliance.
• Registers patients and manages demographic and insurance data.
• Supports front desk operations and opening/closing duties.

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PM Pediatric Care is seeking a Front Desk Associate to warmly welcome families and efficiently manage patient registrations. You will greet families, answer questions, coordinate with the medical team, ensure HIPAA compliance, and keep accurate records for a first-class experience.

Proficiency with Microsoft Office, strong communication, and the ability to multitask in a fast-paced healthcare environment are essential. This is a full-time on-site role in New York.