Pediatric Front Desk Specialist—Caring, Multitasker

PM Pediatrics; Newark (DE); On-site; USD 23,000 - 30,000; Full time

Job summary

PM Pediatric Care is hiring a Front Desk Associate to welcome families and support the medical team. You will greet families in person and by phone, assist with registrations, and manage patient flow. This role requires strong customer service, communication, and organizational skills in a fast-paced setting.

Experience in healthcare is preferred. The role works on-site in Newark, DE, with compensation in a typical hourly range and a focus on privacy and professionalism.

Qualifications

• High school diploma or GED is required.
• Experience in healthcare or front desk is a plus.
• Strong communication and customer service skills.

Responsibilities

• Greet families professionally in person and by phone.
• Answer questions and provide clear information to families.
• Manage patient flow and registration processes.
• Maintain patient accounts and privacy per HIPAA.
• Assist with administrative tasks for the medical team.

Skills

Customer service

Communication

Time management

Multi-tasking

Professional demeanor

Attention to detail

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

PM Pediatric Care is hiring a Front Desk Associate to welcome families and support the medical team. You will greet families in person and by phone, assist with registrations, and manage patient flow. This role requires strong customer service, communication, and organizational skills in a fast-paced setting.

Experience in healthcare is preferred. The role works on-site in Newark, DE, with compensation in a typical hourly range and a focus on privacy and professionalism.