Pediatric Front Desk Specialist – First‑Class Experience

PM Pediatrics Management Group, LLC; United States; On-site; USD 23,000 - 39,000; Full time

Job summary

PM Pediatrics Management Group, LLC is seeking a friendly Front Desk Associate to welcome families, schedule appointments, and verify demographics and insurance while maintaining HIPAA compliance.

You will coordinate with the medical team, handle patient flow, perform opening and closing duties, and provide a First-class experience in a fast-paced pediatric setting. Strong communication and multitasking are essential.

Qualifications

• Strong customer service and phone skills.
• Ability to multitask in a fast-paced front desk environment.
• Understanding of HIPAA guidelines.
• Strong verbal and written communication.

Responsibilities

• Greets families professionally in person and on the phone.
• Registers patients and manages demographics and insurance data with HIPAA compliance.
• Supports patient care quality initiatives and coordinates escalations.
• Manages waiting area and assists families with the self-registration process.
• Performs opening and closing duties and handles documents.

Skills

Customer service

Communication

Phone skills

Time management

Organizational skills

Team player

HIPAA knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PM Pediatrics Management Group, LLC is seeking a friendly Front Desk Associate to welcome families, schedule appointments, and verify demographics and insurance while maintaining HIPAA compliance.

You will coordinate with the medical team, handle patient flow, perform opening and closing duties, and provide a First-class experience in a fast-paced pediatric setting. Strong communication and multitasking are essential.