Pediatric Front Desk Specialist — First-Class Experience

PM Pediatrics; Annapolis (MD); On-site; USD 23,000 - 39,000; Full time

Job summary

PM Pediatric Care is seeking a Front Desk Associate to welcome families and manage registrations at our Annapolis and Crofton offices. You will handle patient flow, verify demographics and insurance, and assist the medical team with administrative tasks while upholding HIPAA guidelines.

You should be a friendly, detail-oriented team player with strong communication skills and proficiency in Microsoft Office. Prior healthcare front desk experience is preferred, and availability to work full-time.

Qualifications

• Front Desk Associate role requiring professional greeting of families and accurate registration and scheduling.
• Ability to answer patient questions and manage HIPAA compliant processes.
• Strong communication, organizational, and administrative skills in a healthcare setting.

Responsibilities

• Greets families professionally in person and on the phone.
• Registers patients and maintains accurate demographics and insurance information.
• Manages patient flow and waiting room, and supports the medical team with administrative tasks.
• Ensures HIPAA compliance and confidentiality of patient information.
• Performs opening/closing duties and other duties as assigned.

Skills

Customer service

Telephone skills

Microsoft Office

Time management

Communication

HIPAA compliance

Attention to detail

Team player

Problem solving

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Registration systems

Job description

PM Pediatric Care is seeking a Front Desk Associate to welcome families and manage registrations at our Annapolis and Crofton offices. You will handle patient flow, verify demographics and insurance, and assist the medical team with administrative tasks while upholding HIPAA guidelines.

You should be a friendly, detail-oriented team player with strong communication skills and proficiency in Microsoft Office. Prior healthcare front desk experience is preferred, and availability to work full-time.